1 Service Agreement
By booking our services, the customer agrees to the terms and conditions of Grameen Pest Control Service. Our pest control treatments are provided for residential, commercial, and industrial properties in Bangladesh.
2 Inspection & Treatment
- A site inspection may be required before treatment.
- Treatment methods will be selected based on pest type, infestation level, and property condition.
- Customers must provide accurate information about pest issues before service.
3 Payment Terms
- Full or partial payment may be required before or after service completion, as agreed.
- Payments once made are non-refundable after treatment has been completed.
- Additional visits or treatments may require extra charges.
4 Service Warranty
- Warranty is applicable only for selected services such as termite control, cockroach control, and bed bug treatment.
- Warranty period varies depending on service type and treatment package.
- Warranty becomes void if customers do not follow after-service instructions.
5 Customer Responsibilities
Customers must:
- Follow technician instructions before and after treatment.
- Keep treated areas undisturbed for the recommended period.
- Inform us about children, elderly persons, pets, allergies, or sensitive health conditions before treatment.
6 Safety Measures
- Our treatments are carried out using approved chemicals and methods.
- Customers should avoid treated areas for the advised time period.
- Grameen Pest Control Service is not responsible for misuse of chemicals after service completion.
7 Cancellation Policy
- Appointments may be canceled or rescheduled with prior notice.
- Same-day cancellation may incur service charges.
8 Limitation of Liability
While we aim for the highest service quality, complete pest elimination may require multiple treatments depending on infestation severity and environmental conditions.
9 Privacy Policy
Customer information including name, address, and contact details will remain confidential and used only for service-related communication.
10 Contact Information